
Safaricom is a Kenyan mobile service operator behind the M-pesa booming mobile money transfer service. Safaricom entered into partnership with mobile telephony firm to offer voices and SMS service in Uganda.
Generally Safaricom doesn't have permission to operate M-pesa in Uganda, but some M-pesa agents are assisting customers, to facilitate transfers and payments through M-pesa but charging their own rates. These agents are located mostly in Kampala town and town centres on it.
This service allows subscribers to withdraw cash from any Equity Automated Teller machines following a partnership with the bank. It also allows non-Equity account holders to withdraw
their money from their M-pesa account at any of the Equity ATM branches countrywide.
This also enables Safaricom customers to withdraw money from M-pesa at official rates by the providers.